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Agency Administration Associate, New Business Underwriting in Singapore at Great Eastern

Date Posted: 11/12/2018

Job Snapshot

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Job Description

Job ID: 000958

Job Purpose

To assist and supporting the agency administrative team in the daily operations and during peak with campaign launch.

The Job

• Manning of NBU counter and attending to life planners / intermediaries enquiries and acknowledgement of submission of documents.
• Opening of NBU mailbox , dispatch bag from HQ on a daily basis and distribute the documents
• Coordinate and collaborate with intermediaries and various internal departments to ensure daily work issues are resolve in order to provide appropriate and timely services to customers.
• Manage incoming documents received from life planners including amendments and updating type of documents receive into the system.
• Managing daily submission of cases via synergy including resolving of error cases and routing of cases to underwriters
• Managing of Jet underwriting cases (non-medical underwriting)
• Performing data entry of hard copy applications received
• Manage Letters of Acceptance including printing and checking.
• Other administrative duties include backing up of duties of colleagues according to the team’s schedule
• Perform any other duties assigned by supervisors to support the team
• Working location will be at Great Eastern Changi Office

Job Requirements

Our Requirements

  • Diploma / Degree in related discipline (Banking/Finance/ Business/ Accounting) with relevant insurance certifications preferred.>
  • Minimum 1-3 years of relevant experience in the insurance industry or in an administrative capacity with an eye for details (meticulous) and good communication skills – proficient in oral and written skills.
  • Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications.
  • Problem solving, interpersonal skills, customer service orientated.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.