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Associate, Claims - System Support in Menara Great Eastern at Great Eastern

Date Posted: 7/6/2018

Job Snapshot

Job Description

Job ID: 000550

The Role:

You are responsible for planning, coordinating and performing user acceptance testing of new products and/or system enhancement including requirement & defects management. Apart from that, you are also responsible for planning and organising training for staff and system user with updated guides and manual.

Other areas of responsibilities include:

  • Attend to enquiries from branches, fellow colleagues from other departments and system users
  • MIS extraction in supporting reporting and statistical analysis
  • Attend product, system and/or regulatory meeting with assessment & initiates proposed enhancement
  • Evaluate and monitor defect(s) fixing status with rectification and solutions for minimal impact to daily business processing and/or implementation
  • Review and design processing forms of business processes arising from new/revised product(s) requirements and/or processes changes
  • Assist team leader to supervise and lead Claims System & Method Team in meeting objective
  • Participate in the preparation of yearly departmental budget and budget variances
  • Review suspense balance, outstanding provision account, expired cheques, unpaid approved claims, exception reports and co-ordinate/carry out necessary financial reconciliation, rectification and clearance according to time frame set
  • Assist in preparing Departmental report
  • Participate in projects under department, divisional and/or Company

Job Requirements

Our Requirements:

  •  Degree in Business Studies/ Mathematics/ Science/ Computer Science or any related disciplines
  • Minimum professional insurance examinations such as AMII/AAII/FLMI
  • With at least 2 to 3 years of working experience, preferably in Life/ General insurance industry
  • Experience or knowledge in system testing and development would be an added advantage
  • Strong analytical and problem solving skills
  • Good interpersonal, public relation and negotiation skills
  • Familiar with Life Operation procedures and processes

If you think you have what it takes, we would like to hear from you. An attractive remuneration awaits the right candidate. We thank you for your application and wish to advise that only short-listed applicants will be notified. Applicants should be Malaysian citizen or hold relevant residence status.


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