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Associate, Policy Processing - System Support in Kuala Lumpur at Great Eastern

Date Posted: 5/19/2018

Job Snapshot

  • Employee Type:
  • Location:
    Kuala Lumpur
  • Date Posted:
  • Job ID:

Job Description

Job ID: 000429
The Role:
You are responsible to gather user requirements for all supported system enhancement and analyse and establish requirement for new product launch. You are also required to review documentation, provide briefing to users on system enhancement and new product launch.
Apart from that, you have to assist in trouble shooting for production defects and provide advice in functional areas for supported admin system and subsystem.
Other areas of responsibilities:
  • Plan and perform User Acceptance Testing activities and defect testing for all supported systems
  • Conduct functional training for system users for implementation
  • Manage data extraction

Job Requirements

The Person: 

  • Possess tertiary qualification, preferably in Communication, Management, Business Administration or Insurance with minimum qualification in FLMI or Diploma in MII or part ACII,AMII
  • Have at least 2-3 years of working experience in Life Insurance Company, preferably with Customer Service or related field
  • Acquire basic understanding on insurance product knowledge, policy servicing guidelines & procedures, General Life Underwriting knowledge and General Insurance Act knowledge will be an added advantage
  • Good command of spoken and written in English and Bahasa Malaysia
  • Good interpersonal and public relations skills