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Associate, Policy Servicing in Singapore at Great Eastern

Date Posted: 1/8/2019

Job Snapshot

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Job Description

Job ID: 001157

Job Purpose

To be part of the Customer Policy Services team responsible for handling all types of Ownership & Nomination transactions including policy assignments, change payer, beneficiary nominations, vesting, and delivering them within service standards and ensuring compliance with the respective regulatory frameworks.

The Job

• Assess and process applications for absolute and collateral assignments, change payer, beneficiary nomination and vesting within service, compliance and regulatory standards.
• Handle investigation of cases from policyholders and distribution representatives on assignments and nomination of beneficiary.
• Work collaboratively with various departments including Prestige Client Office, New Business,
Claims, Legal, and Group Risk Management on assignments and beneficiary nomination matters.
• Provide strong support in handling enquiries from touchpoints, including Policyholders and
Distribution Representatives on section cases and processes.
• Perform User Acceptance Testing (UAT) for system enhancements and defects.
• Review and provide continuous improvement to the sections.

Job Requirements

Our Requirements

• Degree and preferably possess 1 to 2 years’ experience in the insurance or financial sector.
• Ability to process requests timely and accurately.
• Keen to learn and has a positive work attitude.
• Good time management skills; able to prioritize work to ensure efficiency.
• Possess good communication skills, both written and verbal.
• Possess good interpersonal skills and is customer focused.
• Analytical and meticulous.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.