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Associate, System Support (New Business) in Kuala Lumpur at Great Eastern

Date Posted: 11/11/2018

Job Snapshot

  • Employee Type:
  • Location:
    Kuala Lumpur
  • Date Posted:
  • Job ID:

Job Description

Job ID: 000953

The Role:

You will be responsible to perform user acceptance testing of new or revised product(s) implementation or system enhancement. Provide training for staff, system user and new tester(s) with updated guides, manual and procedure. You have to attend to enquiries from branch offices, fellow colleagues from other departments, agents and system users.

Apart from above, you will also be responsible to assist in reviewing and designing of processing form and assist in evaluating and proposing enhancement to business processes arising from new or revised product(s) or processes changes.

Other areas of responsibilities include:

  • Prepare ISO documentation and ensure subsequent compliance of ISO standards
  • Attend to MIS extraction request to support reporting, performance monitoring and statistical analysis
  • Prepare departmental report
  • Participate in preparation of yearly departmental budget and budget variances

Job Requirements

The Person:

  • Possess a recognised Degree, preferably in Business Studies, Science, Mathematics, Computer Science or any relevant degree
  • With at least 1-2 years of working experience in Life Insurance company
  • Experience in process flow, system testing and development will be an added advantage
  • Strong interpersonal and public relation skills
  • Possess relevant computer knowledge
  • Sound analytical and problem solving skills